Support & Help Center

We're here to help! Get in touch with our support team, find answers to common questions, or report any issues you're experiencing.

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We typically respond within 24 hours

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Frequently Asked Questions

How do I reset my password?

You can reset your password from the login page. Click 'Forgot Password' and follow the instructions sent to your email.

Reset Password

How do credits work?

Credits are used to generate templates, monograms, and videos. Free accounts get 5 credits to start. You can purchase more credits or subscribe to a monthly plan.

View Pricing

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of the current billing period.

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What tools are included?

CreativeBooth includes AI Template Creator, Template Builder, Standard Monogram Maker, AI Monogram Generator, Video Loop Maker, and Background Remover. All tools are available with your account.

View All Features

How long are my files stored?

Your generated files are stored on our servers for 24 hours after creation. Make sure to download your designs promptly. You can always find your recent creations in your dashboard.

Go to Dashboard

Can I use CreativeBooth on my phone?

Yes! CreativeBooth is a Progressive Web App (PWA). It works on any device directly from your browser. You can also install it on your home screen for a full app-like experience — no app store needed.